Proof of Consent (Opt-In) Collected
Sound Technology Inc collects explicit consent from users before sending SMS/MMS communications. The following outlines the process by which consent is obtained, stored, and maintained in compliance with applicable regulations.
1. Consent Collection Methods
Sound Technology Inc obtains opt-in consent via the following methods:
- Website Contact Forms: Customers provide explicit consent by entering their phone number and checking an opt-in box on our contact form that clearly states they agree to receive SMS/MMS messages from Sound Technology Inc.
- In-Person Sign-Ups: Customers agree to verbal consent when while a technician fills out an intake form at our physical location.
2. Clear Disclosure & Messaging Compliance
At the point of consent, users are informed of:
- The purpose of SMS/MMS communication (e.g., repair status updates, service notifications).
- The frequency of messages (messages vary based on service status).
- A statement that message and data rates may apply.
- How to opt out (e.g., “Reply STOP to unsubscribe”).
- Links to our Privacy Policy.
3. Consent Storage & Record-Keeping
Sound Technology Inc maintains records of user consent, including:
- Timestamp of opt-in.
- Source of opt-in (e.g., website form, in-store intake).
- Message logs confirming consent request and user acknowledgment.
4. Opt-Out & Preference Management
Users may opt out at any time by:
Sound Technology Inc ensures that opt-out requests are processed promptly, and users will no longer receive SMS/MMS communications unless they opt in again.
5. Compliance Monitoring & Updates
Sound Technology Inc regularly reviews its SMS consent process to remain compliant with industry regulations.
For any questions regarding SMS opt-in compliance, please contact us at service@soundtechnologyinc.com.